Ask the question, get the obligation.
The challenge
Responding to a grievance means understanding precisely what the relevant agreement requires: notice periods, procedural steps, and conditions that vary by employee group. Those terms are spread across lengthy agreements and amendments.
The solution
The AI-Native Search experience answers the question in natural language, reading the obligations directly from the agreement and its amendments and citing the source text. The team responds from an accurate reading of the current terms.
Key Capabilities Used:
AI-Native Search experience.
Navigate to the AI-Native Search experience.
The search experience reads directly from the documents stored in the platform, so the answers are grounded in the actual agreements on file.
Type the question as you would ask a colleague, for example: "What notice period applies to a grievance filed by a maintenance technician?" The Ask iManage button will light up.
There is no need to know which document contains the answer or how the agreement is structured.
The AI-Native Search experience returns a direct answer and cites the exact clause it drew from, including the document name and location.
Counsel can see not just the obligation but where it comes from.
Select the cited reference to open the relevant section of the collective agreement or amendment.
The full clause is available in context, so counsel can verify the answer and review surrounding terms if needed.
Ask a follow-up question to confirm whether any amendment modifies the obligation, for example: "Has the notice period for maintenance technicians been updated in any amendment?"
The search experience reads across the agreement and all associated amendments, surfacing any variation.
With the obligation confirmed and the source text on hand, counsel can respond to the grievance from an accurate reading of the current terms.
The answer is traceable back to the agreement, supporting a well-grounded, defensible position.
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Key Capability