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Who is this training for?
Can I get certified in this course?
How long will this take?
What is included in this course?
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Who is this training for?
iManage Partner Project Management personnel, responsible for project managing an onboarding project to cloudimanage.com.
This course is available for iManage Partners only. iManage Partner personnel should register using their corporate email address to allow verification.
Can I get certified?
How long will this take?
Self paced training is designed to be consumed at your own speed, enabling you to consume content on your own schedule.
For this course, iManage recommends allowing a minimum of 10 hours to consume all courseware and prepare for the certification exam.
Course breakdown
This certification course is designed to be stand-alone, with no required prerequisite training. However, for those with little to no experience of the iManage, the iManage Work Power User course will provide background information which you may find useful.
Expand each module below for an explanation of contents
Module 1 - Project Roles and Responsibilities
This module deep dives into the roles in a cloud onboarding project across the customer, iManage and the partner organization. The responsibilities of each role are also discussed.
Module 2 - Initiate
A detailed look at the Initiate project phase, from the perspective of a Partner Business Analyst. This includes accessing and using iManage provided project collateral, meeting cadence and outcomes, and definition of customer success outcomes as a result of the Business Discovery Meeting.
Module 3 - Design
Designing a system to meet the needs and required customer success outcomes is critical to learn term adoption. This module focusses on overall application design, including migration, metadata and workspaces.
Module 4- Optimize Overview
Moving into the project Optimize phase, this module covers the responsibilities of the Partner Business Analyst during this phase. The 'out of the box' configuration is covered, along with best practices for System Handover Day.
Module 5 - User Acceptance Testing
User Acceptance Testing, known as UAT, is the testing of real system use, by real system users. In this module, you'll understand the overall UAT purpose and process, along with how you as the business analyst fits into UAT.
Module 6 - Setting Your Customer Up for Continued Success
Launch is just the beginning of the customer organizations' journey with iManage Cloud. In this module, next steps are discussed with long-term adoption in mind. This includes available resources from iManage, such as useiManage or docs.imanage.com are discussed.
Module 7 - Change Management
Effectively using change management strategies to prepare your customer for change is critical. This module discusses the application of the ADKAR model to manage change, including how to communicate and apply business goals effectively.
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This course is available for iManage Partners only. iManage Partner personnel should register using their corporate email address to allow verification.
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