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Who is this training for?
Can I get certified in this course?
How long will this take?
What is included in this course?
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Who is this training for?
iManage Partner Personnel who seek deeper understanding of Ask iManage, the iManage Work native AI assistant. This course provides practical guidance on identifying opportunities to maximize value for Ask iManage subscribing organizations.
This course is available for iManage Partners only. iManage Partner personnel should register using their corporate email address to allow verification.
Note that a pre-requisite for this training is completion of Ask iManage Made Easy.
Can I get certified?
How long will this take?
Self paced training is designed to be consumed at your own speed, enabling you to consume content on your own schedule.
For this course, iManage recommends allowing a minimum of 1 hour to consume all courseware.
Course breakdown
Expand each module below for an explanation of contents
Ask iManage for Partners
Introduction to the Ask iManage for Partners program.
Module 1 - Wayfinder: Leading Customers to Success
A detailed overview of the Ask iManage Wayfinder program, which is a set of supporting services offered by iManage. This includes information on how the program works, the why, what is included, timeline, required resources, and next steps.
Module 2 - Adding your value as a Partner
A deep-dive into identifying opportunities for iManage Partners to add value to the Ask iManage solution. This includes guidance on identifying key workflows for users, using your local know-how, and training and change management openings.
Module 3 - Ask iManage: Partner Operational Playbook
Explore the operational and logistical strategies which underpin a successful Ask iManage project. Including, how to monitor customer usage and proactive solutions to low adoption, identifying risk signals, how to handle compliance and privacy related questions, and feedback routing.
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This course is available for iManage Partners only. iManage Partner personnel should register using their corporate email address to allow verification.
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