iManage Certified Helpdesk Analyst (Self Paced)

iManage Certified Helpdesk Analyst (Self Paced)

  • $1,650.00
    Unit price per 

This course is for IT professionals who administer and troubleshoot iManage Work products. The Helpdesk Analyst role is critical to:

  • Resolving user issues
  • Answering how-to questions
  • Providing front-line user admin

This training prepares you to become an expert in supporting iManage desktop clients and providing front-line user administration. Separate yourself at your organization by becoming a Certified Analyst for the latest iManage software products.

Completion of this training and the corresponding certification exam entitles the certified analyst to engage iManage Support and create tickets for client-side and iMCC issues only. To create tickets or get phone support for server-side issues, an person must possess a current ICSE designation. 

Click here to download a detailed outline.